Astrological Services and Technical Research Organisation takes the privacy of the information, you provide, very seriously. Astrologer mkraval is our brand; we created this privacy policy to demonstrate our commitment to privacy. Please read this carefully to understand how we use any information you provide us at astrologer.mkraval.com

astrologer mkraval assures that our member’s identity, birth details and any predictions based on those details will be treated with utmost confidentiality as much as possible in the legal, regulatory and security environment.

astrologer mkraval further assures that no direct or indirect utilization will be made by astrologer mkraval of any information that may be disclosed in the prediction for a member, other than for the explicit purpose of communicating the horoscope charts and predictions back to the member.

We permit members access to view their users’ profile information, with the right to modify as they see fit.

We neither sell nor rent any personally identifiable information to any third party.

As we add more services and items, we recommend that you log back regularly to know how we handle your information. In case of change in our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. Your continued use of the site will constitute your acknowledgment of our Privacy Policy.

The items below provide an index to the information that follows:

What personal information we collect?

A. Registration Data

During membership registration, astrologer mkraval collects personal information including your name, gender, birth information, email address, and your place of birth and residence. This information is used to calculate your accurate horoscope. Your e-mail address together with a password is used to secure your profile and to make our personalized e-mail services available to you. You do not have to provide any personal information to use astrologer mkraval services. However, if you decide against joining astrologer mkraval, we might not be able to offer you certain other services that would require such information, for example, free personalized horoscopes.

B. Log Files, IP Address and Cookies

When you visit astrologer.mkraval.com and interact with the services and tools that reside there, astrologer mkraval and third parties with whom astrologer mkraval has contracted to provide services to astrologer mkraval may collect information on your actions. Generally, this information is collected to gather broad demographic information not being personal. We also use your IP address to help diagnose problems with our software or our server and to administer our website. We track the visitor IP address to get more information on visitor’s demography e.g. which parts of the world our traffic comes from. We gather browser types used, screen resolutions, and time spent on the website to analyze trends, administer and troubleshoot the site, understand user linking and disliking within the website. All of this information is used for gathering broad demographic data to enhance the performance and services of the site.

C. Through Order Forms

We gather information that is required to fulfill our paid services though our order forms. This personal is maintained in strict confidence. As stated earlier, we guarantee confidentiality of our member’s identity, birth details and the prediction made possible under legal regulatory and security environment. astrology expert mkraval further assures that there shall not be any kind of direct or indirect usage about anything divulged during the prediction for the member in which respect something communicated shall exclusively be for the intended purpose of communicating the horoscope charts and predictions to the member.

D. Other Information

Any other information we may receive because of email or another method of contact in regards to specific services or products, as a rule, are not made part of your member profile, and will be used only to resolve your specific need or concern that you may have written to us on.

Home / Paid Services:
While using or registering for any Home Services / On Order Service/ Paid Services User may be required to provide all the information as mentioned in above paragraph along with bank account information credit card or debit card details or other payment instrument details through a secure third-party gateway IP address and any other information that a User may provide during booking a paid service on the Website Such information is kept highly confidential.

Security
We DO NOT collect any payment information on our website. It is collected and processed in a secured manner by third party payment gateways. We follow reasonable industry standards, technical measures and procedural measures to protect against unauthorized access and use of your supplied information. However you should know that neither we nor any other web site can fully eliminate all the risks.

Other Web Sites Links
Our web site may contain links to other web sites. astrologer mkraval is not responsible for the privacy practices followed by other such web sites.

OTHER PROVISIONS
The user hereby agrees that the information provided by him/her is accurate, updated and correct for the usage. Our web site may contain links to other web sites, astrologer mkraval in is not responsible for the privacy practices followed by other such web sites. The website demands that most of the services offered on the website are strictly to be used by people above 18 years of age but some services may be available to children under the age of 18 years of age as well but it is being stressed upon that the later condition is not to be used If parents of such minors find out about any such instance where its services are being used by minors specifically below 14 years of age parents are advised to contact the website immediately astrologer mkraval in will delete the data of such user and will take appropriate measures.

Disclaimer
This website shall not be liable for any communication between the user and the third-party website the user is advised to read the privacy policy and other policies of the third party on their websites and this website shall not be held liable for such usage made only because a link to the third-party website was provided on the page of this website

Contacting us
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us at info@mkraval.com

Refund Policy
If a transaction is successful, no refund will be provided because funds will already have been transferred to the recipient’s account.

If the transaction fails because of technical issues or for whatever reason, the money will be refunded back to the customer’s account within 2-3 business days.

If the transaction failed because of incorrect details by the customer, then the customer will not receive his money back.

The information provided by the customer needs to be accurate and comprehensive during the transaction process to facilitate a successful transaction.

For any disputes or discrepancies, customers may contact our customer support via e-mail or phone.

For refunding the amount, the bank should first confirm with the customer’s bank that the transaction has failed.